ANIVIEW CAREERS
BE PART OF OUR TEAM

Aniview is a private, global technology and media company that specializes in the efficient management & monetization of streaming and video-on-demand content across desktop, mobile, inApp, CTV & OTT. Founded in 2013, Aniview’s patented video player technology, high-performance ad server, video marketplace & custom ad units provide flawless video delivery to over 200,000 publishers worldwide

Responsibilities

• Leading the global Customer Success team by setting the strategy – hiring, training, and developing a world-class team.
• Owning the department roadmap, milestones & KPIs.
• Creating an inspiring team environment with an open communication culture.
• Partnering closely with sales and marketing teams to define goals and leverage our products and services to achieve them.
• Setting clear team goals, delegating tasks, and setting deadlines.
• Overseeing day-to-day operation, monitoring team performance, and reporting on metrics.
• Audit accounts, study customer escalations and develop a deeper understanding of customer concerns.

Requirements

• 3-6 years of client-facing experience in a SaaS/web/tech/ company.
• A passion for customers and service.
• Ability to explain technical details and requirements to a non-technical audience.
• Experience building and managing teams in a fast-paced, dynamic environment.
• A strong customer advocate with the ability and willingness to engage directly with customers
• The skills to be a data-driven decision-maker, with a willingness to experiment and iterate.
• An optimistic attitude, a strong passion for your work, intellectual curiosity, and the ability to positively influence your peers and team.
• Experience managing cross-functional projects, dependencies, and bottlenecks, providing escalations management, anticipating, and making trade-offs.
• Ability to manage multiple competing priorities and work in an ambiguous environment with high attention to detail.
• Technical understanding of the Adtech industry.

Aniview is a private, global technology and media company that specializes in the efficient management & monetization of streaming and video-on-demand content across desktop, mobile, inApp, CTV & OTT. Founded in 2013, Aniview’s patented video player technology, high-performance ad server, video marketplace & custom ad units provide flawless video delivery to over 200,000 publishers worldwide

While resolving challenges online and backend technological difficulties, the team offers Aniview’s customers expert customer support. You will collaborate with various teams in the organization as a technical support manager to ensure that all service level agreements and customer satisfaction targets are met.

Responsibilities

• Perform thorough troubleshooting, such as database analysis and analyzing system logs, and dev-tools to find and fix complicated issues that first-level support escalated.
• Manage assigned cases to meet service agreement levels.
• Ongoing assistance and close collaboration with the company’s business departments.
• Establish a close working relationship with the client’s success team to establish yourself as a reliable technical authority.
• Design the solution in close collaboration with internal teams (Sales, Product, QA, R&D) depending on the requirements.
• Improve your workflow and processes.

Requirements

• Available for 60% position (2-3 days a week) including Fridays (1-2 per month)
• Computer Science/ Computer Engineering/Industrial Engineering student or equivalent knowledge with at least one year for graduation.
• You must be tech-savvy and knowledgeable about various technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, and JavaScript).
• Knowledge in working with Chrome Devtools.
• Independent, self-driven, motivated, and willing to learn.
• Ability to learn quickly in a fast-paced environment and come up with creative ideas for improvements.
• Strong written and verbal skills in English.
• Prior expertise and understanding in advertising technology, particularly video advertising. (Significant Advantage)
• Experience in complex troubleshooting, customer support experience interfacing with external and internal clients (Significant Advantage)

Aniview is a private, global technology and media company that specializes in the efficient management & monetization of streaming and video-on-demand content across desktop, mobile, inApp, CTV & OTT. Founded in 2013, Aniview’s patented video player technology, high-performance ad server, video marketplace & custom ad units provide flawless video delivery to over 200,000 publishers worldwide.

Description : 
An excellent opportunity for degree graduates without previous experience / last’s year students to integrate as a Junior CRM Administrator with us at Aniview.
We are an international High-Tech company developing an advanced technological envelope for the world of Adtech.

What are we looking for?
Last year student / a Bachelor of Science in Industrial Engineering and Management / Information Systems.
Who wants to move forward and evolve in the BigData & CRM worlds.
Who has high analytical abilities to find optimal solutions while characterizing and implementing solutions and dealing with our customers and users.

Responsibilities:

• Fixing faults and making changes to existing automation and processes.
• Characterization of functions and their implementation on Hubspot
• Reports / Dashboards maintenance for all departments.
• Management of the CRM team ticket system.
• Identifying process anomalies, correcting the process, and providing feedback.
• Creating/editing queries and procedures by using SQL
• Databases maintenance.
• Troubleshooting and data technical assistabace.
• Collecting requirements from users.
• Data analysis and new implementation tracking.
• User support and guidance.
• Responsible for some software in the organization.

Skills:

• Build UI and API testing infrastructure for QAs to work with.
• Implement and drive automated testing strategies and frameworks across multiple systems and platforms
• Define, create and maintain test plans for existing and new projects.
• Identify and provide feedback on gaps/anomalies in the requirements and products
• Work with QA engineers, software engineers, product managers and others to help drive a QA strategy based on agile methodologies.
• Be responsible for documenting and reporting issues and their resolutions.

• 2+ years of hands-on experience in automation development
• Experience working within Katalon as main automation tool.
• Experience with CI tools
• Knowledge of QA methodologies
• Backend and frontend QA automation experience for web systems
• Experience with reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback
• Experience with writing features and projects test plans
• Experience with estimating, prioritizing, planning and coordinating testing activities

• Experience in JavaScript, working with tools and frameworks such as webdriver.io and Selenium
• 2+ years of manual web testing experience
• Experience in Agile development methodologies
• BSc in Computer Science or related tech degree

Publisher Account Manager 

Aniview

New York // USA – Remote 

Aniview is a private, global technology and media company that specializes in the efficient management & monetization of streaming and video-on-demand content across desktop, mobile, inApp, CTV & OTT. Founded in 2013, Aniview’s patented video player technology, high-performance ad server, video marketplace & custom ad units provide flawless video delivery to over 200,000 publishers worldwide.

Responsibilities

• Manage day-to-day relationships and grow our relationships with publisher partners
• Onboard new supply and troubleshoot integration issues
• Support Publisher Development in building relationships with publishers
• Serve as a reliable point of contact for day-to-day publisher questions
• Troubleshooting performance issues
• Provide regular insights detailing performance, margins and overall yield.
• Lead and manage immediate tactical and strategic recommendations
• Investigate and work directly with engineers/Ad Ops to help them troubleshoot customer issues
• Work with internal teams to guide inventory allocation and to improve fill rates
• Educate and monitor supply partners on any new industry trends and requirements and/or impacts to business
• Upsell to publishers new products or improved methods of working
• Work on insights for regular internal business reviews and client QBRs
• Weekly tracking and monitoring publisher health/performance

Requirements;

• Have experience in campaign management, digital operations or yield management
• Have full understanding of programmatic, ad tech, DSP’s, SSP’s, PMP’s
• Are proficient in media reporting
• Have excellent communication and organizational skills
• Able to meet deadlines and handle multiple tasks
• Have outstanding customer support/ services skills required
• Organized, solutions-focused, team player, analytical, entrepreneurial
• Understand and be able to calculate basic Media Math
• Knowledge of the competitive digital landscape
• Strong communication and presentation skills
• Experience diagnosing and resolving technical issues with Product Management and Engineering
• Proficient in Microsoft Excel
• 2+ years of relevant experience within the publisher area of Ad Tech
• Knowledge of the digital advertising ecosystem and programmatic buying and selling
• Knowledge of all advertising integration technologies (Prebid, Javascript tags, Server to Server)

About Aniview

Responsibilities

• Plan and execute lead generation strategies to enhance the global prospects list.
• Stay up to date on global industry developments in AdTech, and action upon them as and when it can positively impact deal progression & more effective consultative sales pitches.
• Pitch to new prospects for Aniview’s fixed placements business.
• Regularly follow up on sales pipeline until deal closure.
• Populating, managing, and interpreting CRMs and databases to undertake business development tasks with direct revenue implications.
• Understand prospective clients organization structure to identify different stakeholders, influencers, and decision makers.
• Develop custom reports and assist Sales & Account management teams.

Experience Level Required

Who should apply for this role?

• Graduate from any stream.
• Excellent oral & written communication skills.
• Good team player.
• High level of drive, initiative and self-motivations.
• Avid internet user, with strong inclination towards technology.
• Basic computer skills, including proficiency in MS Office.

Nice to have (not necessary)

• Basic knowledge in the AdTech industry.
• Experience in B2B sales.
• Experience using CRMs.
• Experience in Ad tech sales or SaaS based sales.

About Aniview

Responsibilities

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth
• Maintain clear, concise and timely communication in regards to all customer requests.

Requirements

• Proven work experience as a Sales account manager or Sales account executive
• Hands on experience in sales and an ability to deliver excellent customer experience
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude
• BSc degree in Business Administration, Marketing or relevant field

Aniview is a private, global technology and media company that specializes in the efficient management & monetization of streaming and video-on-demand content across desktop, mobile, inApp, CTV & OTT. Founded in 2013, Aniview’s patented video player technology, high-performance ad server, video marketplace & custom ad units provide flawless video delivery to over 200,000 publishers worldwide.

We believe in long, passionate full of magic relationships. Want to be part of our journey?

The Opportunity;

Aniview is seeking an Executive Assistant to the  Founder & CEO

The executive assistant is responsible for providing comprehensive support to the CEO. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

the ideal candidate will have exceptional communication skills and will be resourceful in building relationships across the larger Ad Tech ecosystem and externally.

A day in the life of EA;

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO , including those of a highly confidential or critical nature. Prioritize and determine an appropriate course of action, referral, or response, exercising judgment to reflect CEO’s style and organization policy
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization , including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements, and completing expense and mileage reports; manage and prioritize meetings etc.
• Provide “gatekeeper” and “gateway” role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team. Complete projects by assigning work to appropriate staff, including executives, on behalf of the CEO.
• Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a “barometer,” having a sense for the issues taking place in the environment and keeping the CEO updated.
  • Handle highly confidential information in a discreet and disciplined manner
    Develop and sustain a high level of professionalism among administrative and management teams.

    What we need you to have;

• 5+ years of Experience as a PA / EA, preferably at a global Hi-Tec company
• 2+ years working directly with C level executive
• Proficiency in English; native or excellent fluent verbally and written. Other languages an advantage
• Strong interpersonal skills and ability to interact with both internal and external contacts with a high level of professionalism and confidentiality
• Proactive, organized, and detail-oriented with a positive attitude Availability to handle urgent matters after formal business hours, per the need
• Experience in strategic planning and execution
• Ability to manage multiple priorities at one time, and able to lead efforts through high-pressure and high demands environment
• High Communication skills (presentation, verbal, written, etc.)

Apply Now

AniView is seeking a  talented, driven Customer Success Manager to join our fast-growing team.

As part of our team, you will have a key position supporting our local and international customers by providing technical assistance, monitoring, and account management.

The ideal candidate should have a strong interest in technology and business and be comfortable in a customer-facing position.

Responsibilities

• Serve as a trusted advisor to customers by utilizing your deep understanding of the Aniview product to help achieve customers’ business goals.
• Act as the customers advocate and collaborate with internal teams, including product management, operations, and sales, to find and provide the best possible solutions
• Manage and lead on-site technical product-related workshops and demos
• Work closely with the sales teams and serve as the expert with everything tech and product related to help identify and close opportunities
• Build a long-lasting relationship with the customer both remotely and face to face while serving as the account technical and product POC, while helping accounts explore untapped opportunities to drive business goals
• Define new technical requirements, build project timelines and manage the delivery, both outbound and inbound

Requirements

• 1-2 years of client-facing account management with an understanding of digital marketing and the digital landscape.
• You’re curious and tech-savvy. You enjoy deep-diving into the technical details and can demonstrate your technical depth and skills
• Knowledge of HTML, CSS, and server-side technologies
• You have the ability to understand customer needs and requirements and translate them into actionable items and plans for the company’s internal stakeholders
• An analytical disposition. You’re comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients.
• An optimistic attitude, a strong passion for your work, intellectual curiosity, and the ability to positively influence your peers.
• Excellent problem-solving skills
• Excellent storyteller & communication. You’re proficient with presentation software & comfortable presenting data-driven stories and recommendations internally and externally
• Excellent verbal and written English – a must

Apply Now

Job Location : Bangalore / PAN India – WFH

Job Type : Full time

About Aniview

Aniview is a provider of advanced video advertising technology and serves premium publishers, aggregators and ad networks globally. Products include real-time and fully customizable Ad Server, Ad/Content Player, and Video Marketplace, to enable our users to maximize their yield and monetize their assets.

Founded in 2013, Aniview provides a full ecosystem for managing video and video advertisements through its patented technology. Our goal is to change the video advertising landscape and have premium publishers, networks, and advertisers globally use our suite of products and enjoy an end-to-end solution. Our offering includes a reliable platform for video hosting and monetization (made up of an Adserver, Players, SDK and Marketplace) which allows our partners to widen the reach of their services with versatile and customizable marketing tools that suit their business needs.

What You’ll Do

• Work with QA engineers, software engineers, product managers and others to help drive a QA strategy based on agile methodologies.
• Define, create, and maintain test plans for existing and new projects.
• Identify and provide feedback on gaps/anomalies in the requirements and products
• Be responsible for documenting and reporting issues and their resolutions.
• Convert manual tests to automated tests using Aniview’s in house automation framework.

What We Look For

• 1-3 years of QA experience with preferred video and Ad-Tech orientation.
• Any academic degree.
• Excellent English (read, write, speak) and communication skills – must

• Knowledge of QA methodologies.
• Outside the box thinker with passion to find bugs.
• Experience with reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Experience with writing features and projects test plans.
• Experience with estimating, prioritizing, planning, and coordinating testing activities.
  • Knowledge in tools and frameworks such as webdriver.io and Selenium – Advantage
  • BSc in Computer Science or related tech degree – Advantage
  • Experience in Agile development methodologies – Advantage

Apply Now